Most companies today outsource one or more aspect of their business or support functions, from a basic office function such as running an internal photocopying/printing service through to responsibility for customer service, all back office and or certain technology needs. We assist in this complicated process by:

1. Helping to prepare and respond to RFIs and RFPs
2. Negotiating complex IT and BPO Outsourcing Agreements including offshore arrangements (from both the vendor and customer perspectives)
3. Assisting with the HR ramifications of such arrangements
4. Negotiating third party support and supply arrangements
5. Guiding dispute resolution and disengagement arrangements